Communication Consent
Understanding how we communicate with you and your consent preferences
Your Communication Consent
By submitting your contact information you agree to our Terms of Use and our Security and Privacy Policy. You also expressly consent to having us, our affiliates, and our partners contact you about your inquiry by text message or phone (including automatic telephone dialing system or an artificial or prerecorded voice) to the residential or cellular telephone number you have provided, even if that telephone number is on a corporate, state, or national Do Not Call Registry. You do not have to agree to receive such calls or messages as a condition of getting any services from HELOC360 or its affiliates.
What This Means for You
Phone Communications
- We may call you to discuss your HELOC inquiry
- Calls may be made using automated dialing systems
- Some calls may use prerecorded messages
- We can call even if you're on Do Not Call lists
Text Messages
- We may send text messages about your inquiry
- Messages may include updates and information
- Standard message and data rates may apply
- You can opt out at any time
Your Choice
You do not have to agree to receive calls or messages as a condition of getting services from HELOC360. This consent is optional, but it helps us provide you with timely updates and personalized assistance with your home equity needs.
Types of Communications You May Receive
Initial Contact
After you submit an inquiry, we or our partners may contact you to:
- Confirm your inquiry and gather additional information
- Explain our services and how we can help
- Schedule a consultation or discussion
- Answer any questions you may have
Follow-up Communications
During the process, you may receive communications about:
- Updates on your application or inquiry status
- Requests for additional documentation
- Lender matches and recommendations
- Important deadlines or time-sensitive information
Educational Content
We may also share helpful information such as:
- HELOC tips and best practices
- Market updates and rate information
- Educational resources and guides
- Relevant financial planning content
How to Opt Out
You can stop receiving communications from us at any time using these methods:
Text Messages:
Reply "STOP" to any text message to unsubscribe
Phone Calls:
Ask to be removed from our calling list during any call, or contact us directly
Email:
Contact us at help@heloc360.com to update your preferences
Who May Contact You
HELOC360 Team
Our customer service and loan specialists may contact you directly about your inquiry.
Partner Lenders
Vetted lenders in our network may contact you with loan options and offers.
Service Providers
Third-party services that help process your application may contact you as needed.
Questions About Communication Consent?
If you have questions about our communication practices, want to update your preferences, or need to opt out of communications, we're here to help.
This communication consent policy is effective as of the date of your use of our website. We may update this policy from time to time, and we will post any changes on this page.